Azul Fidelidade Offers 50% Off Frozen Fare
Azul Fidelidade offers a 50% discount on its Frozen Fare service until 9 a.m. Thursday, March 3, for domestic and international flights.
Azul Fidelidade is offering a 50% discount on its Frozen Fare service until 9 a.m. On Thursday, March 3. The promotion applies to both domestic and international flights operated by the airline.
The service allows members to book flights without having enough points in their account, settling the debt up to 30 days before departure. This temporary promotion significantly reduces the fees for freezing a fare.
Discounted Frozen Fare Rates
The 50% discount applies to two main freezing periods. The source provides specific pricing tiers based on the traveler's loyalty status.
| Route Type | Freeze Period | Diamante Unique Price | Diamante Price | Other Members Price |
|---|---|---|---|---|
| Domestic | Up to 48 hours | R$ 10 | R$ 15 | R$ 20 |
| Domestic | Up to 14 months | R$ 40 | R$ 50 | R$ 60 |
| International | Up to 48 hours | R$ 25 | R$ 30 | R$ 40 |
| International | Up to 13 months | R$ 75 | R$ 90 | R$ 110 |
The prices shown in the table already reflect the 50% promotional discount. The service is available via the Azul app or its call center.
How the Frozen Fare Works
Azul's Frozen Fare is designed for loyalty program members. It lets you secure a flight booking even if your account lacks the required points. You then have time to accumulate points before a final payment deadline.
There are two primary options. The 48-hour freeze is ideal for travelers finalizing plans or awaiting a points transfer from a partner. The longer freeze, up to 14 months for domestic trips, is for members who need more time to earn points through credit card spending, retail partners, or the Clube Azul subscription.
The report states that members can proactively settle the reservation with Azul points at any time before its expiration. If not, the system will automatically debit the required points from the member's account 12 hours before the freeze expires.
Important Terms and Conditions
Several key restrictions apply. The Frozen Fare is exclusive to the Azul Fidelidade account holder with an active registration at the time of booking.
A member can have only one domestic and one international frozen booking pending payment at the same time. The fee paid for the freezing service itself is non-refundable, even if the customer cancels the reservation or lacks sufficient points for final payment.
The promotion is not valid for Executive Class tickets or for flights booked through the Azul Pelo Mundo package service. If a reservation is canceled, any airport tax payments will be refunded as a travel credit valid for one year.
Azul Fidelidade and Azul Linhas Aéreas state they are not responsible for transfer delays from partner programs, placing the onus on the customer to ensure they have the necessary points before the freeze expires. The service is subject to seat and fare availability designated for this purpose.
