Air Europa flight diverted to Brazil after tick infestation

An Air Europa Boeing 787 Dreamliner was forced to divert to Brazil following technical problems and passenger reports of a tick infestation. The flight, operating from Asunción, Paraguay, to Madrid, Spain, declared an emergency and landed in Salvador de Bahía.

The aircraft remains grounded at the Brazilian airport awaiting technical maintenance. The airline stated it is working to restore operations as soon as possible. It confirmed the emergency declaration followed standard operational and safety procedures.

Passenger accounts of onboard conditions

Passengers Raúl Quiñónez and Antonio Rivas reported via social media platform X that they waited four hours on the ground before being assigned hotel accommodation. They claimed there was no Air Europa ground staff present and that no hotels initially wanted to take responsibility for lodging the large group.

Another traveler, Perla Zaracho, described being bitten. She said the itching started on her body, back, and legs during the flight. Upon landing, she noticed ticks on backpacks, blankets, her sister's bag, and on nearly all the seats. Zaracho also stated the plane had an odor resembling urine and dampness.

Airline response and passenger logistics

In its statement, Air Europa said it acted according to established protocols, prioritizing passenger and crew safety. The company said passengers were disembarked in Salvador de Bahía and transferred to a hotel to rest while alternative travel arrangements were organized.

The source report indicates the aircraft was carrying more than 300 passengers. The logistical challenge of finding accommodation for such a large, unexpected group contributed to the delay described by travelers.

Broader context at Air Europa

The incident occurs as Air Europa's cabin crew, represented by the USO union, are pressuring management for improved working conditions. In an internal communication seen by Preferente, the union argues that the airline's record financial results in recent years should be reflected in staff salaries.

Air Europa, owned by Globalia's Pepe Hidalgo, operates long-haul flights from Madrid to numerous American destinations. The airline's key routes include Miami, New York, Cancún, and Buenos Aires.

The flight from Asunción remains pending repair in Brazil, with passengers awaiting onward travel solutions from the airline.